Do you ship outside India?
Yes, international orders are accepted via email. 

Can I pay cash on delivery?
Yes, Cash on Delivery is accepted for orders within India.

How long do you take to deliver once ordered?
Our domestic delivery takes 4-5 working days. International delivery takes upto 2-3 weeks.

What payment methods are accepted?
We accept payments through PAYPAL, credit/debit cards of VISA, MASTERCARD, MAESTRO, DISCOVER, and AMEX Credit cards.

What are the shipping charges?
Within India, Lily&Beans provides free shipping on all orders.

How to check the status of the order?
Once your order has shipped, the shipping and tracking information is emailed to you. You can use your tracking number to track your order on the carrier's website.

What if I want to change my address or contact number?
Please email us on hello@lilyandbeans.in with your order number and updated address before your order is dispatched. We will do our best to help! 

Is ordering on your site secure?
We value and uphold the privacy and security of our consumers at the highest standards. All information collected is protected against any unauthorised access and release. All transactions on our website are protected with a robust 128-bit encryption technology to protect your card information and transmit it through a secure pathway. All card payments are processed through reputed, secure, and trusted partners.

I did not receive an order confirmation?
If you haven't received the order confirmation in your inbox, you might want to check your spam or trash folder. If you still don't find the email, do not hesitate to write to us at hello@lilyandbeans.in